Surrey, Virginia Water
Posted 2 weeks ago

Food & Beverage Assistant

Location:    Virginia Water, Surrey

Salary:        £23,000 pa, plus gratuities, paid overtime, and bonus.

Rota:           4 days a week working pattern available.


Job Purpose

As a Food and Beverage Assistant, you will be responsible for ensuring our Members receive a warm and friendly welcome and any queries are dealt with in an efficient and professional manner. You will be expected to deliver exceptional service to both Club Members and Guests alike, keeping good cleanliness, and health & safety at the front of all you do.

We will rely on you to WOW our Members and make them feel special by delivering exceptional service and being a great team player. As a Food and Beverage Assistant, you will work across all areas of our F&B department, responsible for daily food service, working on the bar, and offering table service, as well as the running of functions, under the guidance of our Food and Beverage Manager.

Key Areas of Activity

  • Ensure excellent knowledge of all menu offerings and be able to deliver and provide all Members and Guests with exceptional service.
  • Always deal with the Members and Guests in a polite, pleasant, and professional manner.
  • Ensure that you constantly present yourself on time and are correctly dressed for duty.
  • Carry out any reasonable request, as made by management.
  • Ensure that all services areas are ready for operation at the correct time.
  • Constant overview of the daily operation to include, but not limited to, cleanliness, food and beverage product, service delivery, clearing tables, and sufficient mise-en-place.
  • Resolve any complaints in a polite and professional manner and ensure that the Outlet Manager is notified.
  • Attend pre-shift, department, and general meetings, as required.
  • Attend any training sessions as judged reasonably necessary by management.
  • Able to communicate effectively with all stakeholders across the Club.
  • Ability to work independently and use initiative
  • Demonstrate great teamwork
  • Flexible and adaptable to the changing demands of the business
  • Attention to detail, ability to spot and correct errors.

We offer training and career development for anyone starting a career in hospitality or looking to take the next step.


  • Company Bonus Scheme
  • Company Pension Scheme with Standard Life
  • Enhanced Company Sick Pay, Maternity and Paternity
  • Employee meals provided
  • Corporate Gym and Spa Membership at the Berystede Hotel
  • Birthday leave – 1-day paid time off
  • Our exclusive Employee Engagement platform offers discounts at over 800 retailers, well-being centre, and much more.
  • Comprehensive online courses and apprenticeships available
  • Cash Plan with WPA
  • Reward & Recognition schemes
  • Cycle to Work Scheme
  • Use of Golf and Tennis Facilities
  • 40% discount on all food items in the Tennis & Health Club Café and the Wentworth Dining Restaurant
  • 20% discount in the Spa and Pro Shop
  • Company social events
  • On-site parking available

To apply, please send your CV to:

Job Features

Job CategoryFull Time

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